Al Khail Mall is not a tourist destination — it is the Al Quoz neighbourhood’s most practical under-one-roof hub, where a Grand Hypermarket grocery run, an NMC clinic appointment, an Amer visa application, a budget fashion purchase, and a family meal across 60-plus eateries all happen without a single dirham spent on parking or entry.
This guide is the most rigorously fact‑checked resource on Al Khail Mall in 2026. Whether you are an Al Quoz resident running weekly errands, a Dubai Hills family seeking a quieter alternative to the mega‑malls, or a visitor needing an Amer centre and a quick meal near Al Khail Road, you will find trustworthy, actionable information organised for real‑world use.
Al Quoz 4, Daily 8 AM–Midnight
Location, Timings, And Contact
Al Khail Mall occupies a prominent position in Al Quoz 4 along Latifa Bint Hamdan Road (D67), close to the junction with Al Khail Road (E44) — one of Dubai’s major highway corridors. The mall was developed by Al Fattan Properties, spans over 350,000 square feet of retail space, and opened to the public in 2015. It is designed as a community shopping centre serving nearby residential compounds, the Al Khail Heights community, surrounding villa clusters, and the industrial and commercial offices of Al Quoz 1 through 4.
The mall opens daily from 8:00 AM to midnight, giving visitors a wide window for early grocery runs, afternoon shopping, and evening meals. Individual tenant hours may differ — the Amer Typing Centre, for example, operates weekdays from approximately 9:00 AM to 5:00 PM, while restaurants and the food court stay open later. The contact number for general mall inquiries is +971 4 346 8488. Entry is completely free, and the building is wheelchair‑accessible with ramps, lifts, and wide corridors. During Ramadan, operating hours may shift slightly; calling ahead or checking at the information desk is advisable.
- Official Name: Al Khail Mall (also referred to as Al Fattan Al Khail Mall)
- Address: Latifa Bint Hamdan Road (D67), Al Quoz 4, Dubai
- Developer: Al Fattan Properties
- Opened: 2015
- Size: Over 350,000 square feet
- Hours: Daily 8:00 AM – 12:00 AM (individual tenant hours may vary)
- Contact: +971 4 346 8488
- Entry Fee: Free
Grand Hypermarket Anchors The Mall
Shopping — Supermarket, Fashion, And Essentials
Grand Hypermarket is the undisputed anchor of Al Khail Mall and the single biggest reason for daily footfall. This full‑size hypermarket — the first of its kind in Al Quoz when it opened — occupies a substantial portion of the mall and stocks fresh produce, a deli and hot‑food counter selling by weight, an in‑store bakery, butchery and fish counters with on‑the‑spot cutting, frozen aisles, pantry staples, and household goods. Staff actively rotate stock and check expiry dates, and frequent promotions make it a value‑driven alternative to pricier supermarket chains. Grand Hypermarket opens from approximately 7:00 AM to midnight daily, giving residents a grocery window that starts before the broader mall shops open.
Beyond the hypermarket, the mall houses a practical mix of fashion, electronics, jewellery, and service outlets. Clothing stores include Max Fashion, Splash, H&M, and value‑focused retailers such as Brand Bazaar and Thrift Bazaar. Malabar Gold & Diamonds serves jewellery buyers. Electronics and mobile needs are covered by East World Electronics, Al Zubair Computers, Jacky’s Express, and several independent mobile‑accessory kiosks. Beauty services are available at V Perfumes, local salons including Glimmer and Glam, and Al Sayah Men’s Salon. For families, Centrepoint and Babyshop offer children’s clothing and baby essentials. The overall retail mix prioritises value and practicality over luxury branding.
- Supermarket: Grand Hypermarket — daily approximately 7:00 AM – 12:00 AM; fresh produce, deli, bakery, butchery, fish counter, frozen aisles, household goods
- Fashion: Max Fashion, Splash, H&M, Brand Bazaar, Thrift Bazaar, Centrepoint, Babyshop
- Jewellery: Malabar Gold & Diamonds
- Electronics: East World Electronics, Al Zubair Computers, Jacky’s Express, mobile‑accessory kiosks
- Beauty: V Perfumes, Glimmer and Glam Salon, Al Sayah Men’s Salon
60‑Plus Eateries Fill The Food Court
Restaurants, Cafés, And Food Court
The food court at Al Khail Mall is one of its strongest draws, with over 60 restaurants and cafés offering a diversity of cuisines that reflects the multicultural Al Quoz community. Fast‑food chains including McDonald’s, KFC, Subway, Pizza Hut, Hardee’s, Texas Chicken, and Chicking provide familiar, Halal‑certified options. Casual and family‑dining restaurants span multiple cuisines: Gazebo and Vezir Doner serve Arabic and Turkish fare; Al Ibrahimi Restaurant offers Pakistani and Indian buffet‑style dining; Zahrat Lebnan specialises in Lebanese grills; China Garden provides budget‑friendly Chinese dishes; Saravanaa Bhavan and Puranmal serve vegetarian Indian cuisine; and Lakdiva, Amna’s Restaurant, Sayapatari Star, and Corner Buttercup cover South Asian, Filipino, and fusion flavours.
Cafés and dessert spots are distributed throughout the mall. Starbucks and Tim Hortons provide familiar coffee options, while Gloria Jean’s Coffees, Krispy Kreme, and local tea stalls add variety. The food court seating is family‑friendly, and the atmosphere is consistently described as relaxed and uncrowded compared to larger Dubai malls. For those who prefer a quieter meal outside peak hours, weekday afternoons offer the most peaceful dining experience. The dining mix makes the mall equally suitable for a quick coffee stop, a family weekend lunch, or an affordable dinner after grocery shopping.
- Fast Food: McDonald’s, KFC, Subway, Pizza Hut, Hardee’s, Texas Chicken, Chicking
- Arabic & Turkish: Gazebo, Vezir Doner, Zahrat Lebnan
- Indian & Pakistani: Al Ibrahimi Restaurant, Saravanaa Bhavan, Biryaniwalla & Co., Puranmal
- Asian & Filipino: China Garden, Lakdiva, Sayapatari Star, Amna’s Restaurant
- Cafés: Starbucks, Tim Hortons, Gloria Jean’s Coffees, Krispy Kreme
Government Services Under One Roof
Amer Centre, Clinics, And Exchanges
One of Al Khail Mall’s most valuable features — and one that competing mall guides frequently overlook — is its concentration of government and essential services. The Amer Typing Centre operates within the mall, processing visa applications, renewals, Emirates ID typing, and related government transactions. This centre typically operates Monday to Friday from approximately 9:00 AM to 5:00 PM and closes on weekends, though exact hours should be confirmed by phone before visiting. Having an Amer centre inside the mall means residents can combine a visa run with grocery shopping and a meal in a single trip.
Medical services are provided by NMC Medical Centre, located on the 2nd floor at Shop 9. Formerly known as Amala Medical Centre, this facility has served Al Quoz since 2019 and now operates as a fully owned subsidiary of NMC Healthcare. The centre offers general medicine, general dentistry, internal medicine, obstetrics and gynaecology, orthopaedics, physiotherapy, laboratory services, and radiology. It is affiliated with all major national and international insurance companies and offers direct billing. The contact number is +971 4 321 9548, with a toll‑free line at 800 6624. A pharmacy is also available within the mall for prescription and over‑the‑counter medications. Additional services include City Exchange and Redha Al Ansari Exchange for remittances and currency needs, ADCB and RAK Bank ATMs, mobile network provider counters for Etisalat and du, optical shops, and tailoring services.
- Amer Typing Centre: Visa applications, renewals, Emirates ID typing; approximately Monday–Friday 9:00 AM – 5:00 PM
- NMC Medical Centre: 2nd Floor, Shop 9; +971 4 321 9548; Toll‑free: 800 6624; general medicine, dentistry, orthopaedics, physiotherapy, lab, radiology
- Pharmacy: Within the mall
- Money Exchanges: City Exchange, Redha Al Ansari Exchange
- ATMs: ADCB, RAK Bank
- Telecom: Etisalat and du counters
- Other: Optical shops, tailoring and alteration services
Kids’ Play Zones And A Gym
Entertainment And Family Facilities
Al Khail Mall is not an entertainment megaplex — it does not have a ski slope, an aquarium, or a 14‑screen cinema. What it does offer is practical, family‑focused recreation that makes the mall work for parents with young children. A dedicated kids’ play area — identified as Fun Block by some sources — provides an indoor zone with slides, climbing frames, tunnels, and arcade games where children can play in a safe, supervised environment. Baby changing rooms are available, and the mall layout, with its wide corridors and clear sightlines, makes it easy for parents to keep children in view while browsing nearby shops.
Some sources reference a cinema at Al Khail Mall, but the evidence is inconsistent. The Reel Cinemas complex widely mentioned in search results belongs to Al Khail Avenue — a separate Nakheel mega‑mall project — and is not part of this Al Fattan Properties community mall in Al Quoz 4. Visitors seeking a confirmed cinema experience should verify directly with the mall at +971 4 346 8488 before relying on it as part of their visit. What is confirmed is Al Khail Gym, a fitness facility within the mall complex, and Lucky Dream Spa for relaxation services. The mall regularly hosts community events, seasonal promotions, children’s activities such as face painting and balloon twisting, and weekend pop‑up markets. Free WiFi is available throughout the building.
- Kids’ Play Area: Indoor play zone with slides, climbing frames, tunnels, and arcade games; baby changing rooms available
- Cinema: Reports are inconsistent; the Reel Cinemas complex belongs to the separate Al Khail Avenue project — verify directly with the mall before visiting for a cinema trip
- Gym: Al Khail Gym — within the mall complex
- Spa: Lucky Dream Spa
- Events: Seasonal festivals, community gatherings, pop‑up markets, children’s activities
- WiFi: Free throughout the mall
Free Parking For 2,000 Cars
Parking, Metro Access, And Buses
Al Khail Mall offers one of the most stress‑free parking experiences of any shopping centre in Dubai. A large, dedicated underground parking facility keeps vehicles shaded from the sun and provides space for over 2,000 cars. Parking is completely free, and the underground access means visitors can walk from their vehicle to the mall interior without crossing open asphalt during summer. The first two hours are complimentary by default — which is effectively the entire parking experience since no paid parking system is in place. Entrances have visible security screening, and mall navigation is straightforward once inside.
The mall does not have a Metro station within comfortable walking distance. The nearest Red Line metro stations are ONPASSIVE (formerly Noor Bank/Dubai Internet City), Mall of the Emirates, and Al Safa — all approximately a 10‑to‑20‑minute taxi ride away. From the station, take a taxi or ride‑hailing service directly to the mall entrance. Several RTA bus routes serve the area, with the closest stop being Al Quoz, New Housing Junction 2 — within walking distance of the mall. Buses 15, 21, 84, and F15 stop at or near this location. By car, the mall is approximately 15 minutes from Downtown Dubai, 20 minutes from Dubai Marina, and 10 minutes from Mall of the Emirates via Al Khail Road (E44). Taxis, Uber, and Careem can drop visitors directly at the entrance.
- Parking: Free underground parking for over 2,000 cars; shaded; security‑monitored
- Nearest Metro: ONPASSIVE, Mall of the Emirates, or Al Safa (Red Line) — 10–20 minutes by taxi; no station within walking distance
- Nearest Bus Stop: Al Quoz, New Housing Junction 2 — within walking distance
- Bus Routes: 15, 21, 84, F15
- By Car: Al Khail Road (E44), exit towards Al Quoz 4 / Latifa Bint Hamdan Road (D67)
- Drive Times: Downtown Dubai ~15 minutes; Dubai Marina ~20 minutes; Mall of the Emirates ~10 minutes
Prayer Rooms, ATMs, And Accessibility
Visitor Facilities And Practical Tips
Al Khail Mall is designed for functional convenience, and its visitor facilities reflect that. Prayer rooms for both men and women are available within the mall. ATMs from ADCB and RAK Bank are positioned near the main entrances and the food court. Currency exchange counters — City Exchange and Redha Al Ansari Exchange — allow visitors to handle remittances and cash conversion without making a separate trip to a bank branch. Free WiFi covers the entire mall, and the information desk can provide a store directory and assistance with locating specific outlets.
The mall is fully wheelchair‑accessible, with ramps, lifts, and wide corridors. Baby changing rooms are available for parents visiting with infants. The building is air‑conditioned throughout, and the atmosphere is consistently described as relaxed and uncrowded — a deliberate contrast to the overwhelming scale of Dubai’s mega‑malls. For the quietest experience, visit on weekday mornings. Weekends, particularly Friday and Saturday evenings, draw larger crowds. If you are combining multiple errands — grocery shopping, an Amer visa renewal, and a meal — start with the time‑sensitive services (Amer closes by 5:00 PM on weekdays and is closed on weekends), then proceed to shopping and dining, which remain available until midnight.
- Prayer Rooms: Available for men and women
- ATMs: ADCB, RAK Bank
- Currency Exchange: City Exchange, Redha Al Ansari Exchange
- WiFi: Free throughout the mall
- Accessibility: Wheelchair ramps, lifts, wide corridors, baby changing rooms
- Best Time to Visit: Weekday mornings for the quietest experience; complete time‑sensitive errands (Amer) before 5:00 PM
Al Khail Mall will never appear on a Dubai tourist itinerary alongside the Dubai Mall or Mall of the Emirates, and that is precisely its value. It exists for the weekday grocery run, the Saturday morning Amer visa renewal, the after‑school fast‑food meal, and the quick pharmacy stop — the unglamorous but essential transactions that make up actual daily life in Al Quoz. With free parking for over 2,000 cars, a Grand Hypermarket that opens at 7:00 AM, an NMC clinic on the second floor, and more than 60 places to eat, the mall does something increasingly rare in Dubai’s retail landscape: it prioritises resident convenience over spectacle. For the communities of Al Quoz, Al Khail Heights, and the surrounding villa clusters, that trade‑off makes it indispensable.
